Ethics - Mastering the Client Experience
with Lydia Rentz Whitley
$135
4 CE Course 4pm - 8pm Greensboro, NC - Course expands student’s communication skills for some of the common conversations necessary in running a successful, ethical practice. Students will identify current scripts and design, practice and evaluate how to deliver newly designed scripts for intake, opening & closing the session, obtaining informed consent. Students will create and practice delivering scripts to cover a variety of situations, so that intentions are fulfilled and misinterpretations avoided. Participants will learn about and practice different skills for crafting booking conversation to increase the number of rebooks and client retention. Participants will obtain constructive feedback following presentations. Each student will leave with clear policies and practices and with the skills to educate their clients about these standards.
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Aug 22nd, 2026
Sat from 4:00 - 8:00 pm
Elderlaw Firm - Toman Learning Center
403 W Fisher Ave
Greensboro, NC 27401
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