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Ethics
Ethics - Mastering the Client Experience
with Lydia Rentz Whitley
4 CE Course 4pm - 8pm Greensboro, NC - Course expands student’s communication skills for some of the common conversations necessary in running a successful, ethical practice. Students will identify current scripts and design, practice and evaluate how to deliver newly designed scripts for intake, opening & closing the session, obtaining informed consent. Students will create and practice delivering scripts to cover a variety of situations, so that intentions are fulfilled and misinterpretations avoided. Participants will learn about and practice different skills for crafting booking conversation to increase the number of rebooks and client retention. Participants will obtain constructive feedback following presentations. Each student will leave with clear policies and practices and with the skills to educate their clients about these standards.
Ethics - Maintaining Boundaries with Clients
with Lydia Rentz Whitley
4 CE Course 4pm - 8pm Greensboro, NC - Course expands student’s skills at defining and communicating boundaries with clients. Students will list common conversations where boundary scripts are needed. Students will identify current scripts and evaluate current language used in client conversations. Students will create and practice new scripts designed to communicate clearly and to enforce their policies and ethical standards. Participants will obtain constructive feedback following presentations.